O&M Site Manager

About This Role

This role manages the Services Operations for baggage handling systems at an airport, providing leadership and direction to a maintenance team to achieve safety, quality, and productivity objectives. The O&M Site Manager is responsible for leading a team, managing operations, and ensuring customer satisfaction.

Responsibilities

• Manage a medium-sized and complex operations & maintenance contract
• Manage the daily operation, lead and set direction of the operations & maintenance team
• Lead and provide direction to technicians to complete needed maintenance
• Participate in weekly, monthly and quarterly meetings with customers and customer’s agents to review performance
• Administer CMMS documentation for all maintenance work orders, PM's, parts inventory, and labor hours
• Improve capability and capacity of maintenance personnel
• Plan and manage resources to ensure the cost-effective execution of maintenance
• Train, manage, and lead employee performance to insure continuous improvement
• Ensure a safe work environment for employees and ensure that safe work practices are utilized
• Develop, maintain, and enforce site specific policies and procedures including but not limited to Communication plans, safety plans, contingency plans, attendance, quality control of craftsmanship, inventory management, training requirements, PLC code control (per TSA's PODS 4.2 guidelines)
• Maintain and keep all Airport BHS PLC and SERVER Licenses current and track in the CMMS system
• Manage Site P&L to achieve budgetary cost and margin goals

Requirements

• 5+ years of experience with operations & maintenance management
• 1 year of prior experience as a Maintenance Manager II or equivalent
• Maintenance Management and Union Contract Management experience
• Experience in industrial, commercial construction, or material handling/conveyor systems industries
• Experience adhering to and implementing customer contracts
• Experience coordinating training with a team; on-boarding; appraisals; recognition; recruiting etc.

Qualifications

• Bachelor’s Degree in Operations or Engineering preferred
• Minimum 5 years of experience with operations & maintenance management and managing employees, leading, motivating, and mentoring teams, plus 1 year as a Maintenance Manager II or equivalent.

Nice to Have

• Experience with PLC’s software
• Bachelor’s Degree in Operations or Engineering
• Airport and Warehouse Operations experience
• Conveyor services or material handling services experience

Skills

* Required skills