Office Manager & Lead Treatment Coordinator

About This Role

This high-impact role involves managing front-office operations, coordinating insurance, and leading patient consultations to convert them into treatment starts for a modern startup orthodontic practice.

Responsibilities

• Manage daily office operations and front-desk workflows
• Oversee scheduling, billing, and orthodontic insurance processes
• Lead patient consultations and present treatment plans
• Convert consultations into starts through ethical, relationship-driven sales
• Verify benefits, submit claims, and follow up with insurance carriers
• Maintain accurate patient records and HIPAA compliance
• Create a welcoming, upbeat patient experience
• Support and lead front-office staff in a startup environment
• Help build systems and processes as the practice grows

Nice to Have

• Dental or orthodontic office experience
• Insurance coordination and billing knowledge
• Treatment coordination or patient sales experience
• Office management or leadership background

Benefits