Multi-Line Adjuster

About This Role

This role involves providing quality claims outsource solutions to insurance carriers as a Multi-Line Adjuster. The adjuster will primarily handle both property and liability claims for commercial and residential policyholders, working remotely.

Responsibilities

• Complete residential and commercial field property inspections utilizing Xactimate software and general liability field investigations to determine negligence and damages
• Investigate claims by obtaining recorded statements from insureds, claimants or witnesses; by interviewing fire, police or other governmental officials as well as inspecting claimed damages
• Recommend claim reserves based on investigation, through well supported reserve report
• Obtain and interpret official reports
• Review applicable coverage forms and endorsement, providing thorough analysis of coverage and any coverage issues in well documented initial captioned report to client
• Maintain acceptable product quality through compliance with established Best Practices of client

Requirements

• Minimum 5 years first-party commercial and/or residential property and liability adjusting experience
• Maintain own current estimating software
• Working computer; internet access and Microsoft Word required
• Must demonstrate strong time management and customer service skills
• Ability to take recorded statements in the field or with legal representatives
• Experience in preparing Statements of Loss, Proofs of Loss, and denial letters
• State adjuster's license
• Valid driver's license
• In-depth knowledge of property and liability insurance coverage and industry standards
• Ability to prepare full captioned reports by collecting and summarizing information required by client
• Strong verbal and written communications skills
• Prompt, reliable, and friendly service

Qualifications

• Minimum 5 years first-party commercial and/or residential property and liability adjusting experience

Nice to Have

• Xactimate software preferred
• Experience in industry specific areas a plus: fire departments, agricultural, lumber mills, high value or historic buildings or construction defects, automobile liability, subrogation recovery investigations
• College Degree
• AIC, or other professional designations

Skills

* Required skills