Mobile Store Manager
Posted 4 weeks ago Expired
This job has expired
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Upload Your ResumeAbout This Role
The Retail Store Manager will lead a high-performing team to drive sales, develop talent, and deliver excellent customer experiences within a rapidly expanding telecommunications retail environment. This role focuses on maximizing store performance through strategic selling and operational oversight.
Responsibilities
- Oversee all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight
- Implement best practices for product positioning, promotions, and customer engagement to meet and exceed revenue goals
- Lead the team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling
- Recruit, hire, train, and develop a high-performing sales team
- Conduct regular coaching sessions, performance reviews, and skill development workshops
- Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals
- Resolve escalated customer concerns quickly and effectively
- Ensure all team members are knowledgeable on the latest products, promotions, and technology updates
Requirements
- 3-5 years of retail management experience
- Proven success in driving sales performance and leading high-performing teams
- Strong leadership, communication, and coaching skills
- Analytical and problem-solving abilities with experience using performance metrics
- Proficiency in Microsoft Office
- High school diploma or GED
- Flexible schedule availability, including evenings, weekends, and holidays
- Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required)
Qualifications
- High school diploma or GED required; Associate or Bachelor's degree preferred
- 3-5 years of retail management experience, preferably in wireless, broadband, or consumer electronics
Nice to Have
- Experience in wireless, broadband, or consumer electronics
- Familiarity with wireless/telecom industry terminology
- Associate or Bachelor's degree
- Bilingual (Spanish)
Skills
* Required skills
Benefits
About RedLion Mobility
A rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states, connecting residential customers to essential services.