Medical Receptionist / Surgical Coordinator

About This Role

This role involves greeting patients, managing appointments, handling patient records, and processing payments to support the clinic's operations and ensure a smooth patient experience.

Responsibilities

• Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
• Provide patients with intake and new patient forms, as well as copies of office policies and legally required documents
• Process payments from patients for co-pays and uninsured visits
• Schedule appointments for new and recurring patients based on provided schedule guidelines
• Maintain hard copy patient records as well as the files stored in our EMR system
• Audit schedule to ensure patient insurance eligibility
• Provide patients with support and guidance as needed
• Maintain the confidentiality and security of Protected Health Information (PHI) in accordance with UVVC policies, HIPAA, and other applicable laws and regulations

Requirements

• High school diploma/GED
• 2+ years’ experience in medical assisting or administration
• Experience with surgery scheduling
• Ability to handle a fast-paced environment and prioritize tasks based on importance
• Excellent communication and problem solving skills
• Interpersonal skills
• Familiarity with Microsoft Office and desktop publishing software

Qualifications

• High school diploma/GED required (Associate degree preferred)
• 2+ years’ experience in medical assisting or administration

Nice to Have

• Associate degree
• Familiarity with ECW

Skills

* Required skills

Benefits