Medical Care Manager

About This Role

This Medical Care Manager role at AIDS Healthcare Foundation involves utilizing experience in the Ryan White Care Act Program to support clients, conduct needs assessments, develop care plans, and ensure access to healthcare resources for individuals living with HIV.

Responsibilities

• Utilize experience, skills, and education to thoroughly understand the Ryan White Care Act Program
• Work with providers and Healthcare Center team to ensure Ryan White clients receive support and access to resources
• Provide education and assistance regarding program eligibility
• Meet with clients, complete Needs Assessments, and develop Action/Care Plans
• Provide ongoing education to patients regarding their diagnoses and medications
• Reengage clients who dropped out of care or support new patients at high risk of dropping out
• Understand mental health and basic needs (housing, food, clothing) for psychosocial needs within Medical Care Management
• Develop relationships with agencies serving basic needs and facilitate referrals
• Conduct ongoing retention calls to ensure no gap in retention efforts
• Coordinate care for people living with HIV (PLWH) to ensure viral load suppression and retention in medical care
• Assure coordination, follow-up, and completion of medical treatments and/or care plan interventions
• Verify client eligibility for the ACA program and enroll those who qualify
• Collaborate with providers to mutually develop and establish action/individual service plans with clients

Requirements

• Bachelor's level degree in social science or health discipline
• Knowledge of community resources
• Competence in Cultural and linguistic Diversity

Qualifications

• Minimum Bachelor's level degree in a social science or health discipline required. Master’s degree in Social Science, Social Work, or Human Services preferred.
• A minimum of 3 years of Case Management experience is preferred.

Nice to Have

• Master's degree in Social Science, Social Work, or Human Services
• 3+ years of Case Management experience
• Knowledge of Ryan White Services

Benefits