Media Director

About This Role

This role involves driving client results and leading a team of junior account members by guiding performance strategy across multiple campaigns. The Director will own senior-level relationships, oversee cross-functional teams, and translate performance insights into actionable next steps.

Responsibilities

• Own and grow client relationships, becoming a trusted partner to key decision makers and helping them achieve their business objectives
• Support and elevate client performance conversations, including business reviews and campaign wrap-ups, by empowering your team to lead day-to-day while stepping in to drive high-level strategy across digital channels
• Guide the creative and media planning process, ensuring integrated strategies align with client goals
• Identify and drive client growth opportunities through upselling, cross-selling opportunities, and long-term planning
• Build and mentor high-performing teams, providing ongoing feedback, overseeing daily client comms, QA of key deliverables, and media execution
• Serve as a senior point of contact for clients and internal teams, providing visible leadership and handling escalations as needed
• Collaborate cross-functionally with internal teams (Search & Social, Programmatic, Data & Analytics, Creative, Research, Finance) to ensure all work ladders up to a unified vision
• Contribute to agency operations that may cover SOWs, renegotiating contracts, team resourcing, and financial health of your accounts

Requirements

• 8+ years’ experience in digital media, preferably in an agency setting
• Deep knowledge of performance platforms (Google, Meta, TikTok, Programmatic, etc.) and a solid understanding of full-funnel planning
• Proven success managing large, multi-channel accounts and cross-functional teams
• Hands-on experience with new client onboarding and building from the ground up (process, client deliverables, etc.)
• Excellent presentation, communication, and negotiation skills, with experience liaising with clients at senior level
• Demonstrable experience growing revenues and effectively managing budgets/client profitability
• Excellent organizational and time management skills with strong attention to detail

Qualifications

• 8+ years’ experience in digital media, preferably in an agency setting

Nice to Have

• Familiarity with mobile performance campaigns and MMPs
• An eye for good creative and how it connects to performance media
• Tuned into trends and cultural moments and can translate those into brand opportunities

Skills

* Required skills

Benefits