Manager, Sales Development, SME & Growth

About This Role

Lead a high-performing Sales Development team responsible for generating new business opportunities within the SME and Growth segments. This role involves hiring, coaching, and developing SDRs to meet individual, team, and organizational quotas.

Responsibilities

• Hire, coach, and develop a world-class team of SDRs responsible for US pipeline generation.
• Own SDR performance management, ensuring the team meets or exceeds key sales metrics (SQLs, SALs, pipeline contribution).
• Develop best-in-class handoff processes to ensure SDR-generated leads are properly nurtured and converted by Account Executives (AEs).
• Ensure SDRs receive structured training on regional market nuances, qualification criteria, and customer engagement best practices.
• Establish a quality control framework, including SDR call reviews, outreach messaging audits, and structured feedback loops.

Requirements

• 5+ years of experience in high-performance SDR/AE roles
• 2+ years in a leadership capacity managing SDR teams
• Proven ability to hire, train, and develop top-tier sales talent
• Strong understanding of B2B outbound prospecting, pipeline development, and SDR-to-AE handoff best practices
• Familiarity with AI-powered sales engagement tools, CRM workflows, and automation strategies
• Highly collaborative, with excellent communication and stakeholder management skills

Qualifications

• 5+ years of experience in high-performance SDR/AE roles, including 2+ years in a leadership capacity managing SDR teams.

Nice to Have

• Experience or understanding of fintech/payment industry

Skills

* Required skills