Manager I, Transportation

About This Role

Lead the execution of safe, effective, and efficient outbound transportation operations at a new distribution center, guiding nightly operations, refining procedures, and leading supervisors and drivers. This role involves fostering relationships across divisions and contributing to the stand-up of a new facility.

Responsibilities

• Lead a team of supervisors, drivers, and navigators to ensure on-time, safe, and affordable product delivery to Restaurants
• Lead the training and development of supervisors, drivers, and navigators
• Instill a culture of safety, engagement, and positivity that reflects Chick-fil-A Supply values
• Create an environment full of care, safety, and excellence for overnight delivery drivers
• Design effective communication strategies to reach drivers daily
• Lead daily scheduling for outbound transportation operations
• Work with the safety leader to ensure compliance with federal, state, and local transportation regulations (e.g., driver logs, DOT)
• Support regulatory and internal audits of operations
• Evaluate operational results and communicate them to senior Transportation and DC leadership
• Coordinate and communicate outbound transportation equipment needs to local vehicle maintenance teams
• Deliver industry-leading on-time delivery and customer satisfaction rates
• Balance the needs of the Operator with the capabilities of the operation
• Support Chick-fil-A vision and strategy
• Utilize and manage TMS, Telematics & proprietary Delivery Applications

Requirements

• 7+ years of experience in outbound distribution operations, transportation, food distribution, and/or private fleet responsibility
• Strong aptitude to think critically, solve problems, drive improvements, and motivate Team Members
• Demonstrated functional knowledge and expertise in distribution, including outbound transportation procedures and regulations, routing, transportation equipment, and performance metrics
• Working knowledge of innovations in outbound transportation and equipment
• Knowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirements
• Ability to work a swing shift and be present to lead team at night
• Exceptional organization, attention to detail, and communication skills
• Strong ability to negotiate and resolve conflict
• Proficient in Microsoft Word, Excel, Outlook, and Access
• Experience with ERP, WMS, and TMS solutions

Qualifications

• High School Diploma Or GED
• 7+ years of experience in outbound distribution operations, transportation, food distribution, and/or private fleet responsibility

Nice to Have

• 10+ years of leadership experience in a distribution or manufacturing with outbound transportation, food distribution, and private fleet responsibility
• Experience with private fleet operations
• Experience in a start-up environment
• Demonstrated success in operations and people leadership
• Bachelor's Degree

Skills

* Required skills

Benefits