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Upload Your ResumeAbout This Role
The Line Service Technician ensures safe ground operations and delivers exceptional client service for private aircraft at our FBO location. This hands-on role involves essential ground services while upholding Jet Access's commitment to safety and superior client experiences.
Responsibilities
- Marshal and park aircraft safely on the ramp using proper hand signals and procedures
- Conduct aircraft towing operations on ramp and in/out of hangars with precision and care
- Perform aircraft fueling operations following all safety protocols and quality standards
- Provide concierge-level service to pilots, passengers, and aircraft owners
- Operate point-of-sale systems with accurate client billing and documentation
- Operate tugs, trucks, and specialized ground support equipment safely and efficiently
- Maintain clean and organized ramp and hangar areas
- Maintain "Safety First" mentality, recognizing and practicing all safety policies and procedures
Requirements
- High School Diploma or GED equivalent
- Valid state driver's license with clean driving record
- Ability to regularly lift and/or move up to 50 lbs
- Ability to stand for up to 8 hours while bending, kneeling, stooping, and reaching
- Excellent interpersonal, verbal, and written communication skills
- Proficient computer skills and ability to read and respond to email communications
- Successfully pass background check and drug test
Qualifications
- High School Diploma or General Education Degree (GED) equivalent
Nice to Have
- Prior experience in General Aviation and Line Service operations
- Previous client service experience, particularly in premium service environments
- Mechanical aptitude and interest in aviation equipment and procedures
- Ability to work independently while maintaining attention to detail
- Professional appearance and demeanor when interacting with high-net-worth clients
- Team-oriented mindset with willingness to support colleagues
- Adaptability to changing priorities and weather conditions
- Strong work ethic with commitment to excellence in all tasks
- Interest in aviation and eagerness to learn about aircraft operations
Benefits
About Jet Access
Jet Access is a family-owned, professionally operated company providing premier private air travel, charter, aircraft management, sales, maintenance, flight training, and airport operation. They are committed to growth, operational excellence, and an employee-centric, values-driven approach.