Learning Strategist and Program Lead

About This Role

Lead the design, creation, and delivery of innovative learning strategies and experiences for the Mission-Aligned Selection and Retention (MASR) unit. Serve as a technical leader, applying adult learning principles and knowledge management to advance Holistic Student Support and improve individual and institutional performance.

Responsibilities

• Develop the strategic direction and implementation of the Holistic Student Support (HSS) body of work
• Lead the HSS constituent working group
• Lead content development, curation, and continuous improvement for HSS
• Define and track key performance indicators (KPIs) to evaluate HSS initiatives
• Build, identify, and curate the resource library in the HSS virtual community
• Lead end-to-end development of formal and informal learning experiences for mission-aligned selection and retention
• Design and oversee the production of instructional materials, including facilitator guides and multimedia components
• Collaborate with stakeholders to conduct needs assessments and define learning objectives
• Manage multiple learning design projects simultaneously
• Implement systems and processes to evaluate learning effectiveness and recommend new approaches
• Devise strategies to effectively capture, manage, and search learning resources
• Support the development and/or expansion of communities of practice (CoPs) for knowledge sharing
• Provide expertise and coaching support on learning strategies to the THCW portfolio and Academic Affairs staff

Requirements

• Minimum Bachelor's degree (preferably education, communications, or related field)
• 8-10 years of related work experience
• 1-3 years of experience managing a specialized program
• Experience applying adult learning theory and instructional design models (e.g., ADDIE, SAM, backward design)
• Experience designing both instructor-led and self-paced content (virtual and in-person)
• Applied use of tools like Articulate Rise/Storyline, Canva, Zoom, Google Workspace, or similar
• Experience collaborating with subject matter experts and centering learner voice and equity in design

Qualifications

• Bachelor's degree, preferably in education, communications, or a related field
• 8-10 years of related work experience, with 1-3 years managing a specialized program

Nice to Have

• Master's degree in instructional design, education, or a related field
• Demonstrated experience and proficiency in leveraging multimedia technologies
• Experience in project-based or cross-functional team settings
• Familiarity with accessibility standards (e.g., WCAG) and inclusive design practices
• Background in nonprofit learning environments
• Experience evaluating learning outcomes or facilitating learning events

Skills

* Required skills

Benefits

Certifications