Learning & Organizational Development Program Manager

About This Role

This role involves the implementation, management, and continuous improvement of Learning & Organizational Development (L&OD) programs. The program manager will partner with People & Culture leaders to strategize, design, execute, and evaluate programming in support of orientation, leadership development, professional development, team effectiveness, and engagement for Honest Health.

Responsibilities

• Collaborate with the People & Culture team, operational leadership, and subject matter experts to ensure L&OD solutions meet organizational needs and deliver measurable objectives
• Facilitate highly engaging and interactive learning and development experiences for orientation, leadership development, professional development, team effectiveness, and engagement
• Develop and maintain effective resources including facilitator guides, job aids, PowerPoint decks, activities, and videos
• Leverage approved technologies and methodologies in conjunction with key facilitation principles to ensure successful outcomes for L&OD interventions
• Maintain and update the intranet, L&OD content library, and shared file repository to ensure quality and integrity
• Complete L&OD request intake analysis for standard to moderately complex projects
• Stay up to date on facilitation best practices and emerging trends and technologies to incorporate into practice
• Support facilitated course assignment, attendance tracking, and reporting within the learning management system (LMS)
• Record, monitor, and report data aligned to L&OD metrics
• Manage daily operations in support of L&OD programming

Requirements

• Bachelor’s degree in human resources, industrial psychology, education, instructional design, or adult learning OR at least four years of experience in adult learning, employee development, education, or a related field
• 3+ years of facilitation or training experience
• Proficiency in Microsoft Suite: Word, PowerPoint, Excel, Outlook, Teams, SharePoint
• Excellent written and verbal communication skills
• Ability to manage multiple projects simultaneously
• Flexibility to adjust to changing priorities and work in a fast-paced and dynamic environment
• Strong problem-solving skills
• Meticulous attention to detail
• Creativity and Innovation in developing learning solutions
• Commitment to continuous learning and staying current with industry trends

Qualifications

• Bachelor’s degree in human resources, industrial psychology, education, instructional design, or adult learning
• 3+ years of facilitation or training experience; healthcare setting preferred, or at least four years of experience in adult learning, employee development, education, or a related field

Nice to Have

• Experience in a healthcare setting

Skills

* Required skills

Benefits