Learning and Development Specialist

About This Role

This role involves building, delivering, and continuously improving learning and development programs to accelerate employee readiness, strengthen sales performance, and support career development across the organization. The specialist will use instructional design expertise and data-driven analytics to create impactful learning experiences.

Responsibilities

• Conduct comprehensive training needs assessments to identify skill gaps and align learning solutions with departmental and organizational objectives
• Build structured role-based learning paths for all departments, integrating product, process, and industry knowledge
• Design and deliver blended learning programs (virtual ILT, e-learning, microlearning, and job aids) using ADDIE and adult-learning best practices
• Collaborate with subject matter experts to ensure training content is accurate, relevant, and aligned with industry best practices
• Design, deliver, and manage train-the-trainer programs (SME-driven) to ensure accurate and consistent learning experiences
• Create onboarding templates and checklists and ensure onboarding is standardized, welcoming, and culturally aligned
• Lead new hire onboarding and equip managers for role-specific onboarding
• Translate go-to-market priorities into actionable training that supports performance outcomes and reinforce sales methodology
• Develop and deliver new manager onboarding and leadership development programs, and design/manage leadership development programs for supervisors, managers, and emerging leaders
• Build and maintain career pathways, ladders, competency models, and high-potential development programs
• Build and maintain an enablement content library (playbooks, talk tracks, scenarios, demos) with clear version control
• Develop and manage a KPI framework that defines success metrics for each training initiative
• Solicit feedback, conduct evaluations, and build dashboards and reports that measure training effectiveness, adoption, behavior change, and business impact
• Integrate LMS analytics, performance data, and stakeholder input to refine programs and guide decision-making
• Deliver KPI insights and recommendations to leadership, supporting strategic planning and performance improvement

Requirements

• BA/BS in Education, Human Resources, Organizational Development or related field
• 4+ years of progressive experience in L&D, Sales Enablement or training within a corporate environment
• Proficiency with learning management systems and e-learning platforms
• Experience integrating training with CRM and enablement stacks (e.g., Salesforce, HubSpot, Sales LinkedIn Navigator, ZoomInfo, major LMS)
• Demonstrated expertise with instructional design models (ADDIE) and evaluation (Kirkpatrick)
• Strong communication, facilitation (virtual and in-person), and interpersonal skills
• Proficient in MS Office

Qualifications

• BA/BS in Education, Human Resources, Organizational Development or related field
• 4+ years of progressive experience in L&D, Sales Enablement or training within a corporate environment

Nice to Have

• Relevant certifications (in L&D, HR, OD)
• Background in technology sales or lifecycle services
• Certification or practical fluency in one or more sales methodologies (LEAD Above, SPIN, MEDDICC, Challenger, Sandler)

Skills

* Required skills

Benefits