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Lead technician responsible for overseeing low-voltage installations, guiding field teams, and ensuring project excellence for voice, data, fiber, and structured cabling systems.
Responsibilities
- Install, terminate, label, and test all types of structured cable, including twisted pair, coax, CAT-5/6, tray cable, and fiber (single-mode and multi-mode)
- Coach technicians on safety practices, quality standards, and installation methods to ensure work aligns with Scope of Work (SoW)
- Apply and enforce safety policies (Instrata/customer standards) and escalate high-risk activities
- Manage Instrata deliverables including Order Package, Scope of Work (SoW), Schedule, Budget, Dependencies, SNAPSHOT, Network Diagrams, QA checklists, Punch Lists, and Closing Documentation
- Maintain clear communication with clients, internal teams, and other Lead Techs, sharing updates and improvement opportunities
- Identify and assess changes to scope, schedule, or resources in real time and escalate when necessary
- Assist with scope changes using formal request processes (RFC/FCO) as needed
- Engage with clients to ensure expectations are met and identify opportunities to improve service and delivery
- Provide feedback on field team development and work alongside project leaders to optimize execution
Requirements
- 2-5 years of hands-on experience installing telecom cabling, TCP/IP networks, CCTV, wireless, and access control systems
- Strong mechanical aptitude and comfort with power tools and hand tools
- Solid understanding of ANSI/TIA/EIA cabling standards and National Electrical Code
- Ability to install, terminate, and test low-voltage and fiber optic cables
- Strong documentation and organizational skills
- Experience working with installation planning tools and client-facing reporting
- Ability to follow both written and verbal instructions
Qualifications
- High School Diploma or GED (or equivalent experience)
- 2-5 years of hands-on experience installing telecom cabling, TCP/IP networks, CCTV, wireless, and access control systems
Nice to Have
- Industry certifications (BICSI, OSHA, manufacturer-specific)
Skills
CCTV
*
TCP/IP
*
Networking
*
Hand tools
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Power tools
*
Access Control Systems
*
CAT-5/6 cabling
*
Fiber optic
*
Coax cabling
*
Wireless systems
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* Required skills
Benefits
Competitive pay
Career advancement
Training & Support