Lead Pool Attendant

About This Role

This role is responsible for overseeing concessions, managing customer service, and ensuring facility access at the Aquatic Center, while assisting in the daily direction of staff activities.

Responsibilities

• Monitors access to the facility and sells daily admissions
• Answers telephone calls and responds to general customer questions
• Checks locker rooms and bathrooms, performing necessary cleaning tasks, adhering to Wisconsin law and City policies regarding sanitation
• Enforces department policies and procedures regarding admission to the Aquatic Center
• Performs food preparation and operates concessions equipment
• Reports daily to Supervisor on concessions inventory status
• Assists in the direction of day-to-day activities of Aquatic Center staff
• Follows City cash handling policies and procedures, balancing cash drawer each shift
• Develops and maintains effective relationships with staff and public

Requirements

• Minimum age 16
• Experience in customer service
• Experience handling cash
• Good communication skills
• Organizational skills

Qualifications

• Experience in customer service and handling cash required. Previous experience working in food preparation preferred.

Nice to Have

• Previous experience working in food preparation