Kitchen, Bath & Lighting Store Sales Design Consultant

About This Role

Achieve annual sales targets by providing exceptional customer service, managing the sales process, tracking orders, and ensuring customer satisfaction for kitchen, bath, and lighting products. This role reports to the Store Manager and involves daily interaction with customers, contractors, and distributors.

Responsibilities

• Drive sales to meet and exceed annual sales targets, with a minimum of $350,000 invoiced sales
• Provide outstanding customer service, including greeting customers, determining project scope, budget, and style preferences
• Administer sales process by conducting daily follow-ups on quotes, processing sales paperwork, and tracking orders
• Follow-up on sales to ensure customer satisfaction and service
• Handle basic issues and problems, escalating complex ones to the Store Manager or senior consultants
• Participate in internal and vendor-led trainings to develop sales skills and product knowledge
• Help maintain a well-organized and aesthetically pleasing showroom environment
• Assist with normal store maintenance tasks such as inventory and display maintenance
• Develop repeat sales, new relationships, and future business opportunities with trade relationships
• Develop a diverse knowledge of all product lines and/or become a product line expert

Requirements

• Ability to work a flexible schedule, including retail hours and occasional evening hours for events
• Highly personable, skilled at interacting with clients and prospects
• Ability to handle fast-paced and changing environment
• Computer knowledge and skills with the ability to learn First Supply LLC’s business system
• Ability to effectively communicate
• Ability to read, speak, understand and write English
• Ability to add, subtract, multiply and divide all units of measure
• Satisfactory score on the Caliper Assessment
• Driving record which meets underwriting standards
• Ability to be bonded as defined by First Supply Group’s fidelity bond insurance carrier
• Reliable vehicle with insurance at required level

Qualifications

• Undergraduate/trade school/design education completed or in progress preferred
• 1-3 years of relevant sales or industry specific experience preferred

Nice to Have

• Proficiency in 20-20

Skills

* Required skills

Benefits