IT and Facilities Operations Manager

About This Role

This role manages IT and facilities operations to ensure smooth, efficient, and safe daily functioning for a nonprofit organization. It involves overseeing systems, physical premises, vendor relationships, and compliance to support services for individuals with disabilities.

Responsibilities

• Ensure facilities, systems, and operations run safely, efficiently, and effectively
• Serve as liaison to information technology providers
• Lead initiatives related to risk management, emergency preparedness, and regulatory compliance
• Oversee day-to-day management of buildings and grounds
• Manage vendor and contract relationships
• Handle purchasing and inventory
• Manage agency-wide safety programs

Requirements

• Expertise in Microsoft Office (SharePoint, OneDrive, Excel, Word, Outlook)
• Proficiency in Microsoft 365 admin center (Exchange, Microsoft Entra)
• Strong knowledge of building systems, preventive maintenance, and facility operations
• Proven ability to plan, prioritize, and manage multiple projects
• Demonstrated experience managing vendors, service contracts, technology inventory, and facility maintenance operations
• Familiarity with regulatory and safety requirements (OSHA, ADA, HIPAA)
• Ability to pass criminal history background check

Qualifications

• Bachelor's degree in Business Administration, Information Systems, Facilities Management, Public Administration, or a related field preferred, or equivalent combination of education, certifications, and relevant experience
• Minimum 3-5 years of progressively responsible experience in facilities, IT systems, risk management, or operations

Nice to Have

• Experience in nonprofit, education, healthcare, or mission-driven organization

Skills

* Required skills

Benefits

Certifications