Integrated Business Associate

About This Role

The Full-Time Integrated Business Associate supports the operational and administrative functions of multiple residential communities by managing application processing, resident file management, renewals, and delinquency tracking. This role ensures accuracy, efficiency, and compliance across leasing and resident services, providing essential support to onsite teams.

Responsibilities

• Process and approve applications for various communities
• Complete VeriFast screenings
• Upload applicant files (e.g., PetScreening, RIN, FPL)
• Prepare and send Welcome Home Letters
• Generate new leases for approved applicants
• Upload resident files and counter-sign leases
• Process roommate additions for current residents
• Monitor and track delinquency across assigned properties
• Issue 3-Day Notices and support eviction processing
• Maintain delinquency tracker and detailed notes
• Maintain renewal spreadsheets and prepare/send renewal offers
• Generate renewal leases and conduct renewal follow-ups
• Follow up on renters insurance compliance
• Submit bonuses and respond to internal email requests
• Assist teams with OneSite and complete all FAS
• Mail out Notice To Impose Claims

Requirements

• High school diploma or GED
• Strong organizational and multitasking abilities
• Ability to work across multiple properties and manage varying workflows
• Strong communication skills and attention to detail
• Proficiency with property management systems (OneSite experience preferred)
• Ability to work independently while supporting onsite teams
• Reliable and consistent attendance

Qualifications

• High school diploma or GED required
• Experience in property management, leasing, or administrative operations preferred

Nice to Have

• Experience in property management, leasing, or administrative operations

Skills

* Required skills