HR Analyst - HCM/UKG Systems

About This Role

This role involves the administration, technical implementation, and ongoing support of HR systems, ensuring they meet the needs of the global HR function. The HR Analyst will be a key technical resource for system maintenance, data integrity, and supporting HR operations through system configuration and troubleshooting.

Responsibilities

• Provide support and expertise in areas such as reporting, benefits, payroll, core HR, talent management, time & attendance, compensation, and learning within HR systems
• Identify, troubleshoot, and resolve system-related issues, tracking and documenting software issues for timely resolution
• Evaluate current HR processes, tools, and systems, providing recommendations for enhancements and simplification
• Collaborate with business leaders to develop and deliver training materials and sessions for system adoption and efficiency
• Research, design, and manage standardized and ad hoc reports and data queries to support business needs
• Monitor and oversee system integrations, resolving errors to ensure seamless data flow
• Develop functional specifications and configure systems based on user needs, conducting thorough testing of new features and upgrades
• Support change management activities
• Stay informed of product releases and new system functionalities, evaluating and implementing benefits for the organization
• Develop strategic relationships with business users to understand internal customer needs and recommend system improvements

Requirements

• Highschool diploma, GED, or equivalent
• 3+ years of relevant experience in HR systems, or 1+ year with a relevant degree (HR, Business, IT)
• Solid written/verbal communication, customer service, collaboration, and interpersonal skills
• Firm time-management, problem-solving, multi-tasking, and prioritization skills
• Ability to develop and maintain strong, effective internal customer/business partner relationships
• Skilled at reporting, data review, identifying trends, and troubleshooting routine issues
• Ability to learn and apply new technologies
• Proficient with Microsoft Suites (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.)
• Proficient with various Human Resources Information Systems (HRIS)
• Ability to identify opportunities for optimization

Qualifications

• Highschool diploma, GED, or equivalent
• 3+ years of relevant experience, or 1+ year with a relevant Associate’s or Bachelor’s degree

Nice to Have

• 2+ years of experience in manufacturing or industrial environment
• UKG Pro and/or WFM experience

Skills

* Required skills