Housing Specialist
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
The Housing Specialist provides essential support for the State of Connecticut Department of Mental Health and Addiction Services (DMHAS) Housing Assistance Fund (HAF) and Housing Stabilization Services (HSS). This hybrid role involves representing Advanced Behavioral Health (ABH) in a positive and professional manner while adhering to best practices and guidelines.
Responsibilities
- Provide support to business support services
- Provide telephone coverage for incoming telephone calls for information and referral calls
- Develop and maintain a full understanding of available benefits and eligibility criteria of the DMHAS HAF/HSS and other relevant ABH housing programs and statewide resources
- Perform eligibility verification checks to determine that DMHAS criteria has been met
- Collect and review required documentation for review of DMHAS HAF/HSS service applications
- Assist supervisor and other staff as needed to generate, review, and analyze reports
- Collaborate with supervisor and other staff as needed to ensure that projects meet the funder's expectations
- Provide support to state-level committees or departments to update them on the goals and process of the projects
- Promote the equitable distribution of HAF services as appropriate across all regional networks
- Meet all contract performance standards
Requirements
- High school diploma or general education degree (GED)
- 2+ years of experience in general customer service and data entry
- Ability to work independently and in collaboration with other staff members and state partners
- Strong attention to detail
- Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook) and Internet
- Strong written and verbal communication skills
Qualifications
- High school diploma or general education degree (GED)
- 2+ years of experience in general customer service and data entry
Nice to Have
- Experience with community engagement and in facilitating effective partnerships across disciplines
- Ability to work with groups of people
- Ability to make presentations
- Ability to write brief reports
Skills
* Required skills