Help Desk Analyst

Lorien Harrisburg, NC $20 - $20
Contract Entry Level

Posted 3 weeks ago

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About This Role

This role is responsible for providing technical assistance and support to end-users for various hardware, software, and systems, helping to resolve computer-related problems.

Responsibilities

  • Analyze problems and provide technical assistance, support, and advice to end users for hardware, software, and systems
  • Study and resolve computer software and hardware problems of users
  • Act as a contact for users having problems using computer software, hardware, and operating systems
  • Determine whether a problem is caused by hardware, software, or system
  • Answer questions, applying knowledge of computer software, hardware, systems, and procedures

Requirements

  • Local to the Charlotte area

About Lorien

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