Healthcare Project Lead

About This Role

Oversee the day-to-day coordination of a focused clinic operations team, driving process improvement initiatives and tracking team performance. This role works closely with senior leadership to achieve operational excellence.

Responsibilities

• Serve as a central point of contact for escalating protocol, compliance, or procedural concerns in collaboration with site leadership
• Partner with cross-functional stakeholders to assess and improve existing workflows related to clinic operations
• Identify opportunities to improve documentation, efficiency, and internal communication across team functions
• Ensure smooth communication between staff and clinical operations to support the highest level of patient and provider satisfaction
• Assist with new hire onboarding, training, and professional development within your department
• Contribute to team- and site-level performance metrics and improvement projects
• Partner with department leader to clear documentation of team initiatives, progress, and outcomes to ensure alignment with leadership goals

Requirements

• 3+ years of professional experience
• Experience working in a healthcare or clinical setting
• B.S. or B.A. from an accredited university or equivalent work experience
• Experience leading small teams
• Strong clinical acumen and a working knowledge of clinical or healthcare processes
• Excellent communication and problem-solving skills with a solution-focused mindset
• Detail-oriented and process-driven

Qualifications

• B.S. or B.A. from an accredited university or equivalent work experience
• 3+ years of professional experience, with experience leading small teams and working in a healthcare or clinical setting

Nice to Have

• Nursing or clinical research background with exposure to protocol-driven environments
• Experience working within cross-functional or process improvement team

Skills

* Required skills

Benefits