Guest Services

About This Role

Serve guests in a fast casual restaurant, ensuring their satisfaction from order placement to meal service, and adhering to all relevant regulations.

Responsibilities

• Check station before, during and after shift for proper set-up and cleanliness
• Greet guests in a friendly and courteous manner
• Explain any specials and/or restaurant promotions for guest awareness
• Take orders and input them into the Point of Sale computer
• Retrieve order from kitchen, confirm accuracy and deliver to guests
• Ascertain guest satisfaction throughout the meal service
• Abide by all state and federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages

Requirements

• Must be 16 years of age or older
• Valid Food Worker Card
• Ability to effectively communicate in English (verbal and written)
• Courteous, friendly and professional demeanor
• Ability to stand, walk, and carry food trays for prolonged periods of time

Nice to Have

• Minimum of one year of previous serving experience

Skills

* Required skills