Guest Services

About This Role

This role is responsible for ensuring guest satisfaction by greeting customers, accurately taking and delivering orders, and maintaining a clean and inviting dining environment.

Responsibilities

• Check station before, during, and after shift for proper set-up and cleanliness
• Greet guests in a friendly and courteous manner and explain specials/promotions
• Take orders and input them into the Point of Sale system
• Retrieve orders from the kitchen, confirm accuracy, and deliver to guests
• Ascertain guest satisfaction throughout the meal service
• Abide by all state and federal regulations and restaurant liquor policies

Requirements

• Must be 16 years of age or older
• Valid Food Worker Card
• Ability to effectively communicate in English (verbal and written)
• Courteous, friendly and professional demeanor
• Ability to stand, walk, and carry food trays for prolonged periods

Qualifications

• Minimum of one year of previous serving experience is preferred.

Nice to Have

• Minimum of one year of previous serving experience

Skills

* Required skills

Certifications