Guest Services

About This Role

This role is responsible for providing friendly and courteous guest services, ensuring customer satisfaction, and maintaining cleanliness and proper setup of the work area in a fast-casual restaurant environment.

Responsibilities

• Check station before, during and after shift for proper set-up and cleanliness
• Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
• Ascertain guest satisfaction throughout the ordering process
• Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

Requirements

• Valid Food Worker Card
• Ability to effectively communicate in English (verbal and written)
• Courteous, friendly and professional demeanor
• Ability to stand and walk for prolonged periods of time

Qualifications

• Prefer a minimum of one year of previous serving experience