Guest Services

About This Role

This Guest Services role involves ensuring proper station setup and cleanliness, greeting guests, explaining promotions, and confirming guest satisfaction in a fast-casual restaurant setting.

Responsibilities

• Checks station before, during and after shift for proper set-up and cleanliness
• Greets the guests in a friendly and courteous manner
• Explain any specials and/or restaurant promotions for guest awareness
• Ascertain guest satisfaction throughout the ordering process
• Abide by all state, federal regulations and restaurant liquor policies pertaining to serving alcoholic beverages to minors and intoxicated guests

Requirements

• Valid Food Worker Card
• Ability to effectively communicate in English (verbal and written)
• Courteous, friendly and professional demeanor
• Ability to stand and walk for prolonged periods of time

Qualifications

• Minimum one year of previous serving experience preferred

Nice to Have

• Minimum one year of previous serving experience