GreenDrop Customer Service Attendant - Floater

About This Role

This role involves providing exceptional service to donors at GreenDrop sites, assisting with donations, maintaining site cleanliness, and supporting truck drivers. The attendant plays a critical role in the company's mission to make donating easy, convenient, and eco-friendly.

Responsibilities

• Greet donors in a friendly manner while in full GreenDrop uniform
• Engage in pleasant conversation with donors while acquiring donations
• Assist donors with their donations by helping to unload vehicles
• Record donor information on the company iPad
• Assist truck driver during donation pick-ups
• Organize donations in the stock room
• Maintain the cleanliness of the site, both inside and outside
• Fill out supply orders to keep the site stocked with necessary tools
• Be on-site during working hours
• Perform essential job functions with or without reasonable accommodations

Requirements

• Ability to work independently without continuous supervision
• Outstanding ability to interact with people
• Strong desire to provide magnificent service
• Able and willing to lift up to 50lbs continuously throughout the day
• Ability to work in outside conditions within different seasons
• Positive mindset
• Punctual
• Strong sense of urgency and able to take initiative in Job Duties
• Ability to positively communicate and interact with donors, co-workers, and management
• Must be at least 18 years of age

Benefits