GIS-Network Engineer Intermediate
Full Time
Mid Level
2+ years
Posted 2 weeks ago
Interested in this position?
Upload your resume and we'll match you with this and other relevant opportunities.
Upload Your ResumeAbout This Role
This GIS-Network Engineer will monitor IT services, ensuring availability and performance, and report anomalies. They will adhere to service management processes, assist with network updates, and maintain technical documentation.
Responsibilities
- Adhere to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction
- Assist in carrying out recommended updates to network and network security equipment
- Create and maintain technical and end-user documentation for specific IT services
- Support outages and aid in root cause analysis of Network and related outages or incident trends
- Be available for Installation/Maintenance activities as well as major outage handling outside of business hours
Requirements
- 2-5 years of experience in IT Infrastructure / Network Operations Support (L1–L2)
- Hands-on experience with network hardware (routers, switches, firewalls) and rack & stack / cabling
- Strong understanding of LAN/WAN, TCP/IP, DNS, DHCP
- Experience with incident & outage support and basic troubleshooting / RCA
- Familiarity with ITIL processes, SLA-driven support, and ticketing tools (ServiceNow or similar)
- Experience with hardware inventory, installation, decommissioning, and IDF/MDF environments
- Willingness to provide onsite and after-hours support
Qualifications
- 2-5 years of experience in IT Infrastructure / Network Operations Support (L1–L2)
Skills
ServiceNow
*
TCP/IP
*
ITIL
*
Routers
*
Switches
*
DHCP
*
DNS
*
Firewalls
*
LAN/WAN
*
* Required skills
Benefits
Dental Insurance
Medical Insurance
Paid vacation
Jury Duty Pay
Long-term disability benefits
Flexible Spending Account (FSA) for healthcare
Employee Only benefits
Vision Insurance
Health Savings Account (HSA)
Paid Bereavement Leave
401k retirement plan with employer matching
Flexible Spending Account (FSA) for dependent child care
Paid Sick Leave
Paid Holidays
Basic life insurance
Short-term disability benefits
Accidental Death and Disability insurance
Flexible Spending Account (FSA) for commuting expenses
About UST
Born digital, UST transforms lives through the power of technology. They help clients and partners embed innovation and agility to create transformative experiences and human-centered solutions globally.
Technology
View all jobs at UST →