General Manager Aya Rooftop Restaurant

About This Role

The Roof Top Restaurant General Manager is the strategic and operational leader of the upscale dining restaurant, responsible for delivering exceptional guest experience while driving profitability and maintaining brand standards. This role oversees all aspects of daily front-of-house operations, staff management, financial performance, and guest relations. This position requires a dynamic leader with a deep understanding of luxury service, strong business acumen, and the ability to inspire and manage a high-performing team.

Responsibilities

• Redefine hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
• Execute all Food Operation Department responsibilities by enforcing Graton Resort & Casino’s policies and procedures fairly among all Team Members.
• Lead and manage all restaurant operations to ensure consistent excellence in service.
• Recruit, train, and develop staff to uphold fine dining standards and foster a positive work environment.
• Monitor financial performance, including budgeting, forecasting, cost control, and revenue growth.
• Maintain compliance with health, safety, and sanitation regulations.
• Collaborate with culinary leadership to ensure menu execution aligns with brand vision and seasonal offerings.
• Handle guest relations with discretion and professionalism, resolving issues promptly and graciously.
• Oversee staff scheduling and station assignments, ensuring optimal floor coverage and operational flow while maintaining full compliance with Union agreements and labor regulations.