Furniture Repair Craftsman

About This Role

As a Furniture Repair Craftsman, you will be responsible for evaluating and repairing the wood, upholstery, and leather components of consumer furniture. This role involves performing both in-home and distribution center repairs, ensuring high-quality restoration for customers.

Responsibilities

• Evaluate each piece of furniture to determine the necessary wood and/or upholstery repairs, parts, and materials
• Perform upholstery repairs including removing and installing panels, springs, frame repairs, leather repairs, mechanisms, minor electrical, and hand sewing
• Conduct case goods repairs such as burn-ins, refinishing, joinery, color matching, and simulating wood grain
• Accurately report situations where repairs cannot be completed
• Manage shop inventory and vehicle maintenance in partnership with other technicians and delivery associates
• Respect customers' property and prevent in-home damage during repairs
• Perform in-home furniture repairs and repairs on items returned to the Distribution Center from incomplete delivery services

Requirements

• 21+ years of age
• Clean driving record
• Ability to carry/lift/push/pull weight up to 75 lbs. individually, or 150 lbs. as part of a team
• Intermediate to expert level knowledge in woodworking, leather upholstery, and paint/stain color matching

Qualifications

• Preferred 2 years of consumer product delivery and/or repair experience in the primary field of focus

Nice to Have

• 2 years of consumer product delivery and/or repair experience

Benefits