Fitness Consultant

About This Role

Serve as the front desk receptionist, greeting and directing members and guests, managing gym access, and assisting with membership inquiries and sales, while maintaining a clean and welcoming front desk area.

Responsibilities

• Enthusiastically greet each member and guest promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym
• Personally check each member into the gym using the proper check-in procedures
• Register all guests into the gym using proper registration procedures
• Provide new guests with a tour of the gym and help answer questions about current membership options
• Assist guests with purchasing a new membership
• Answer phone in a professional and courteous manner and use proper phone greeting techniques
• Process retail and concession sales
• Clean and maintain the front desk area

Requirements

• Excellent customer service skills
• Ability to communicate effectively with both staff and members
• Ability to multi-task

Nice to Have

• Sales experience

Benefits