Financial Crimes - Mortgage Fraud Investigation - Manager

About This Role

Manage a production-oriented team responsible for single family mortgage fraud investigations, ensuring timely and accurate escalation of potential fraud and SAR consideration. This role provides strategic and day-to-day leadership for investigative work and fosters a high-performing team.

Responsibilities

• Lead and manage a high-volume team responsible for reviewing and dispositioning risk-based findings in support of enterprise fraud and compliance objectives.
• Oversee planning, conducting, and documenting inquiries into allegations of mortgage fraud and reconciliation of fraud risk or recommendation of an investigation.
• Review reports on allegations of mortgage fraud, including fraud related to the origination, processing and underwriting of loans, and sale and servicing of a loan or REO property.
• Set parameters for resolving conflicts between allegations and facts, as well as analyze and evaluate investigative progress to reassess priorities, leads, and direction based on predetermined goals and objectives.
• Mentor, research, and prepare investigative reports and statistical data in accordance with established policies and procedures.
• Ensure all regulatory, procedural, and internal deadlines are consistently met, including validation, analysis, and approval milestones.
• Drive continuous improvement across processes, job aids, and quality controls to improve throughput while maintaining accuracy.

Requirements

• 6+ years experience in investigative, analytical, or risk-based reviews within financial services, compliance, or fraud
• Strong understanding of mortgage fraud typologies, mortgage industry regulations, and risk management frameworks
• Ability to communicate and present to all levels of management

Qualifications

• Bachelor's degree or equivalent
• 6 years’ experience conducting or overseeing investigative, analytical, or risk-based reviews within financial services, compliance, fraud, or related discipline.

Nice to Have

• Bachelor's degree or equivalent
• Strong people-leadership capability, including coaching, sustaining morale, and driving consistent results
• Working knowledge of internal systems such as Loan Quality Connect System (LQCS), Fraud Investigation Management System (FIMS), and enterprise reporting tools (e.g., Tableau)

Skills

* Required skills

Benefits

Certifications