Financial Advisor Assistant

About This Role

The Financial Advisor Assistant will provide administrative and operational support to financial advisor(s) and help clients meet their financial goals in a fast-paced financial planning office.

Responsibilities

• Serve as the primary point of contact for clients’ operational inquiries and service requests
• Build strong relationships with existing clients and ensure new clients have a positive onboarding experience
• Utilize financial planning software and tools to prepare new investment or insurance applications, support transfers, and money movement
• Support financial advisor/s with preparation for client review meetings by generating reports and preparing forms
• Ensure all client applications, reports and processes adhere to compliance standards
• Manage Customer Relationship Management system
• Handle confidential and/or sensitive information responsibly
• Continuously identify opportunities to streamline processes, increase efficiency, and improve service delivery
• Leverage written and oral communication methods to conduct routine tasks such as scheduling appointments, compose and proofread correspondence and manage client correspondence
• Organize workflow and keep Financial Advisor’s workflow organized

Requirements

• At least two (2) years of financial services or insurance industry experience
• Excellent interpersonal, oral and written communication skills
• Detail oriented and able to work in a fast-paced environment
• High degree of comfort managing multiple tasks simultaneously
• Proficiency with Zoom, Microsoft Office Suite (word processing, excel, power point), data base management; spelling and grammar skills; proficiency in math, accounting, and analytical skills; research, analysis, planning and organizational skills
• Takes action on office priorities in a proactive manner
• Dedication to detail and accuracy
• Positive attitude and dedication to providing exceptional customer experience
• Excellent administrative, time management, and organizational skills

Qualifications

• Associate or bachelor's degree
• At least two (2) years of financial services or insurance industry experience

Nice to Have

• Custodian trading system (e.g., RBC, Schwab, etc.) experience

Skills

* Required skills

Certifications