Field Property Adjuster

About This Role

This role involves conducting field investigations and adjusting residential and commercial property claims, focusing on high-quality claim resolution and customer service. The adjuster will manage a caseload, prepare reports, and maintain compliance with regulations.

Responsibilities

• Conducts field investigations to resolve residential and commercial property claims
• Examines and applies claims forms, policies and endorsements, client instructions and other records to determine coverage and client exposure
• Adjusts all elements of Property Loss claims of varying levels of severity and complexity
• Sets loss reserves
• Prepares written reports by collecting and summarizing information required by client
• Documents damage and prepares written estimates using Xactimate software
• Maintains expected case load
• Keeps the client and the insured informed about the claim status with clear, timely and accurate written/oral communication
• Negotiates settlement of claims of varying complexity under the direction of the Claims Manager or Supervisor
• Travels to loss locations in assigned territory

Requirements

• High school diploma or equivalent experience
• Ability to obtain required state and local adjuster license(s)
• Valid driver’s license
• Ability to work in a high volume, fast paced environment
• Ability to provide excellent service to policyholders and clients
• Ability to efficiently operate a computer and related claims and business software
• Effective analytical and problem-solving skills
• Good verbal and written communication skills
• Good attention to detail
• Strong analytical and mathematical ability
• Good organizational and time management skills

Qualifications

• High school diploma; advanced education beyond high school preferred or an equivalent combination of education and experience
• 5+ years experience preferred

Nice to Have

• Advanced education beyond high school
• Previous experience as a claims adjuster
• Working knowledge of Xactimate

Skills

* Required skills

Benefits