Field Engineering Specialist

About This Role

This full-time Field Engineering Specialist role involves providing expert field support, troubleshooting technical issues, conducting site implementations, and maintaining system performance for Arvist's AI and Computer Vision solutions in warehouse operations.

Responsibilities

• Provide expert field support
• Troubleshoot technical issues
• Conduct site implementations
• Maintain system performance
• Deliver high-quality service to clients
• Coordinate with teams on technical projects
• Ensure timely issue resolution for efficient operations

Requirements

• Strong skills in troubleshooting and identifying technical issues with a problem-solving mindset
• Effective communication and interpersonal skills to liaise with clients and internal teams
• Hands-on experience in field service operations and providing on-site technical assistance
• Familiarity with delivering technical support and resolving system-related concerns
• Project management capabilities to handle timelines and ensure successful implementations
• Ability to adapt to fast-paced environments and maintain attention to detail

Qualifications

• Bachelor’s degree in Engineering, IT, or related field

Nice to Have

• Experience with AI, Computer Vision, or automation systems

Skills

* Required skills