Fiber Construction Clerk

About This Role

This role will provide clerical and administrative support to the operations construction department, including scheduling work orders, data entry, and project administrative tasks, for an all-fiber telecommunications provider.

Responsibilities

• Perform a variety of clerical and administrative functions supporting the operations construction department
• Schedule work orders, communicate with business partners and field personnel, and handle project administrative tasks
• Process and coordinate construction work orders, service order closings, and permit applications
• Assist with tracking purchase orders, invoices, change orders, and approvals
• Prioritize workflows throughout the day
• Manage subcontractor communications
• Keep records of customer interactions, transactions, or claims, and assist in processing resolution of customer complaints
• Collect and analyze operations daily work logs and field reports
• Track, analyze, and audit contractor invoicing
• Assist in generating daily, weekly, or monthly production reports
• Support quality control auditing efforts
• Assist in compiling compliance reports for engineering such as SOCII

Requirements

• High school diploma or equivalent
• 3 years in a clerical or administrative position
• Good interpersonal skills
• Effective oral and written communication skills
• Detail-oriented and organized
• Proficient with routine office equipment including computer, telephone, copy machine, fax, and two-way radio
• Current Arkansas driver's license without prohibitive violations

Qualifications

• High school diploma or equivalent
• 3 years in a clerical or administrative position

Skills

* Required skills

Benefits