Family Support Services Specialist

About This Role

The Family Support Services Specialist provides assistance and support to the Case Management Organization by performing tasks such as client transportation, supervised visitation, and foster parent support. This direct care position helps ensure children are safe and families are strong within the community.

Responsibilities

• Transport client children to and from program placements, supervised visits, and medical/dental appointments using agency or personal vehicles
• Maintain weekly Transportation Request form
• Track agency vehicle mileage, service, and usage
• Perform placement follow-up contacts with assigned foster homes upon placement of children
• Visit all assigned foster homes quarterly or more often to provide information and/or support
• Prepare required reports and other documentation as instructed by unit supervisor
• Participate in community outreach programs, including recruitment events, foster parent meetings, and support groups
• Attend and participate in staff/professional trainings, meetings, and supervision sessions
• Carry and maintain an agency cell phone and function “on call” in a rotation schedule
• Function professionally in a team setting

Requirements

• Valid driver’s license
• Appropriate auto liability insurance
• Good time management skills
• Organizational skills
• Verbal and written communication skills
• Interpersonal skills
• Ability to function effectively in a multi-cultural environment
• Dependability
• Discretion and good judgment
• Ability to communicate effectively with clients, parents, co-workers, and public

Qualifications

• High School diploma, some college preferred
• 1-3 years’ experience in community service agencies is preferred

Benefits

Certifications