Executive Operation Associate

About This Role

This role ensures seamless 24-hour operational continuity for BitMart's executive leadership team by providing executive support and facilitating global coordination. The position involves collaborating with teams across time zones, especially with the Asia office, to align strategy, decision-making, and execution.

Responsibilities

• Provide day-to-day support to the Chairman Office and executive team, including task tracking, meeting preparation, documentation, and follow-up
• Track key projects and priorities to ensure smooth cross-time-zone transitions
• Work closely with the Asia team to provide timely updates and ensure continuity of tasks and information
• Facilitate effective communication and information flow globally
• Manage scheduling, task planning, and coordination to ensure operational continuity for leadership
• Consolidate updates across departments and prepare daily or weekly executive briefs
• Assist with internal reports, meeting minutes, and executive presentations
• Support company-level OKR initiatives and cross-functional projects
• Provide operational and coordination support for branding, partnerships, and business development
• Help design and improve global coordination and handover mechanisms
• Identify workflow bottlenecks and propose solutions to improve efficiency
• Contribute to the establishment of standardized operational procedures under team guidance

Requirements

• Master’s degree or above in any field
• 1-3 years of relevant experience
• Strong business understanding and learning agility
• Excellent verbal and written communication skills in both English and Mandarin
• Strong sense of ownership and execution capability
• Detail-oriented, organized, and responsible
• Solid time management and information-handling skills
• Proactive communicator with strong collaboration skills

Qualifications

• Master’s degree or above in any field
• 1-3 years of relevant experience; exceptional recent graduates will also be considered

Nice to Have

• Experience in administrative support, project coordination, or operations
• Familiarity with project management or process tracking
• Experience in multinational companies, Web3, or fintech industries

Skills

* Required skills