Events Operations Manager

About This Role

As the Events Operations Manager at FatCats, you will be responsible for overseeing event planning, sales, and execution, leading a team of Party Hosts to create unforgettable guest experiences.

Responsibilities

• Plan and execute all events, including scheduling, billing, and guest communications.
• Take inbound and make outbound sales calls to secure and plan events, including marketing outreach to build new relationships.
• Represent FatCats at local community events through marketing booths and cold calls.
• Manage, train, and develop the Party Host team to deliver exceptional service and foster growth.
• Work with the management team to meet event and financial goals, ensuring seamless communication and collaboration.
• Regularly communicate with guests to ensure satisfaction and address any concerns.

Requirements

• Motivated leader with background in sales, event planning, or hospitality management
• Exceptional organizational and interpersonal skills
• Talent for problem-solving
• Proactive, self-starter attitude
• Strong communication skills
• Ability to manage and develop a team effectively
• Proven ability to build relationships and achieve results through community outreach
• Excellent time-management and attention to detail
• Personable yet professional demeanor
• High emotional intelligence with a collaborative mindset

Qualifications

• Background in sales, event planning, or hospitality management.

Skills

* Required skills

Benefits