Enterprise Platform Services Unit Manager (IT Data Management)

About This Role

Manage a team responsible for the engineering, administration, and lifecycle management of enterprise platforms at the Information Technology Services Office (ITSO). This role involves strategic planning, cross-program initiatives, and change management governance for core business systems.

Responsibilities

• Provide leadership, management, and supervision of the Enterprise Platform Services (EPS) unit, directing the work of a team of professional IT staff responsible for enterprise-wide platforms and services.
• Oversee the design, operation, reliability, and lifecycle management of enterprise technology platforms, including cloud services, SaaS solutions, databases, web systems, DevOps environments, and collaboration tools supporting over 250 business applications.
• Lead agency-wide platform strategy and modernization efforts, aligning enterprise technology services with organizational goals, business needs, and long-term IT strategic planning.
• Serve as a senior technical and organizational advisor, providing expert guidance on platform architecture, system integration, technology standards, and major IT initiatives.
• Chair and guide Change Management governance activities to ensure IT system and application changes are implemented securely, consistently, and with minimal disruption to agency operations.
• Coordinate cross-program and agency-wide IT projects, prioritizing workloads, allocating resources, and applying project management principles to deliver high-impact outcomes.
• Manage staffing, hiring, performance management, mentoring, and professional development to build a highly skilled, engaged, and effective technical team.
• Contribute to budget planning and technology investment decisions, ensuring efficient use of public resources while supporting current and future enterprise platform needs.

Skills

* Required skills