Employment Services Job Developer II (Customized Programs)

About This Role

This role involves providing job search and retention services to program participants and overseeing administrative tasks. The Job Developer II will also ensure quality program services and consistency in achieving goals.

Responsibilities

• Ensure thorough understanding of billing processes to maximize billing
• Supervise Job Developer I or Case Managers, including progressive discipline, evaluations, and training
• Assist supervised staff and employers in crisis prevention intervention and problem-solving techniques
• Consistently exceed placement and/or retention targets
• Help implement and promote continuous improvement systems to maximize productivity and revenue
• Perform higher-level networking by joining community committees related to program services
• Provide job development to companies ensuring Employment Services participants obtain long-term competitive employment
• Recruit participants for Customized Programs, conducting prescreening, intake, program orientation, and case management
• Meet intake, placement, and retention goals as set by the CP/BD Manager
• Set up and/or accompany participants to job interviews and ensure utilization of wrap-around services
• Maintain strong client relationships for assignment completion, timely paystub submission, and post-placement communication
• Attend program-related educational job development meetings and develop community relationships
• Monitor participant activity to ensure quality learning and completion of program/work assignments
• Act as a role model and mentor to program participants, exhibiting professionalism and accountability
• Promote and demonstrate cooperation and teamwork, assisting other employees as directed

Requirements

• GED or High School education
• 3 years of experience in related field including at least 1 year as a job developer
• MS Office Suite proficiency
• Strong E-mail communication skills
• Strong file management or case management skills
• Ability to learn client tracking software, ETO database
• Ability to pass all required criminal background checks
• Valid CA driver's license and current insurance
• Ability to pass Goodwill's insurance company requirements for driving on company time
• Driver with own vehicle required

Qualifications

• GED or High School education required; AA degree, Certification in related field or combination of education and experience in related field equally two year degree required; BA or BS preferred.
• Three years of experience in related field including at least one year as a job developer. Some supervisory experience preferred.

Nice to Have

• AA degree or Certification in related field
• BA or BS degree
• Supervisory experience

Skills

* Required skills

Certifications