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Upload Your ResumeAbout This Role
This role supports backend clearinghouse operations by managing payer file transfers, reviewing EDI transactions, and troubleshooting failed uploads. The specialist ensures timely and accurate delivery of payer data while maintaining compliance and quality standards.
Responsibilities
- Move payer and EDI files across backend directories that are not automated
- Review and troubleshoot payer files that fail to upload successfully
- Communicate with payers to resolve missing ERA files and other data delivery concerns
- Document issues and resolutions to support process improvements
- Escalate complex technical problems to senior specialists when needed
- Ensure compliance and data quality standards in all file management activities
- Collaborate with team members to maintain consistent data flow across the clearinghouse
Requirements
- High school diploma or equivalent experience
- At least 1 year of experience in data entry, operations, or related support roles
- Familiarity with EDI transactions and healthcare data delivery processes
- Ability to troubleshoot file issues with growing independence
- Strong organizational and communication skills
- Detail-oriented approach and commitment to consistency
Qualifications
- High school diploma or equivalent experience
- At least 1 year of experience in data entry, operations, or related support roles.
About Ensora Health
Ensora Health is the leading provider of software and services for mental and behavioral health therapists, trusted by over 200,000 individual providers and more than 28,000 practices. They provide AI-enabled solutions that span practice management to electronic medical records and e-prescribing to...