Economic Service Worker

About This Role

Process applications, determine eligibility for, and manage caseloads for economic assistance programs. Conduct interviews, evaluate financial information, and refer clients to support services.

Responsibilities

• Process applications for various economic assistance programs (SNAP, Medicaid, Emergency Assistance/LIEAP, School Clothing Vouchers)
• Ascertain eligibility for economic assistance programs
• Oversee a caseload of clients for economic assistance programs
• Schedule telephone and face-to-face interviews with clients
• Conduct personal interviews with clients to gather personal, financial, and social information
• Determine eligibility for services
• Maintain an up-to-date client caseload
• Refer clients to various supportive services and agencies when needed
• Obtain repayment from clients who have been issued benefits erroneously

Requirements

• Bachelor's degree from a regionally accredited college or university
• Ability to conduct personal interviews
• Ability to evaluate data against established standards and guidelines
• Valid driver's license (may be required)

Qualifications

• Bachelor's degree from a regionally accredited college or university, or equivalent experience/education