Division Sales Manager

About This Role

Lead and manage all sales activities for a division of a privately held homebuilder, driving optimal results, and coaching the sales team. The role focuses on developing sales techniques, resolving customer issues, and ensuring timely closings.

Responsibilities

• Work with and report to the VP, Sales and Marketing on all sales and marketing programs.
• Responsible for all staffing needs in the Division Sales Offices for Community Managers, Community Associates, and Product Specialists.
• Develop sales techniques with the team to achieve maximum sales and customer satisfaction.
• Support the sales team in resolving customer issues/challenges that requires senior management.
• Develop an understanding of each community’s buyer profile to create ideal marketing results and maximize company profits.
• Assist in implementation of sales goals and training programs as needed to meet company’s goals for the assigned communities.
• Train team on the Newstar ERP System and ensure consistent data entry.
• Coach and mentor team on optimal practices between sales department, senior management, and all departments.
• Conduct weekly field team meetings with construction and customer service, complete report and distribute to senior management.
• Responsible for communicating regularly with field and office associates to ensure timely closings and satisfied homeowners.
• Review Community Managers weekly reports for accuracy.
• Attend escrow tracking meetings as needed to ensure issues are managed immediately with Escrow Managers.
• Support the Escrow Manager with closings as needed.
• Attend all special promotional events for Communities as directed by the VP, Sales and Marketing.
• Support Marketing Department on any company or community initiatives to promote and achieve sales goals.
• Keep senior management informed continually of potential problems and outstanding issues and concerns.
• Conduct weekly team meetings to review weekly and monthly goals and discuss variances as it pertains to Business Plan.
• Review top prospects and help implement an action plan to convert and achieve sales.
• Recommend and create targeted marketing strategies to the VP, Sales and Marketing to achieve weekly and monthly sales goals.
• Work with team to provide competition reports and audit MLS, Website, Zillow, Redfin, and Realtor.com.
• Assist in design of training program under the direction of Regional Sales Director to enhance sales techniques.
• Responsible for Annual Performance Reviews of team.
• Work with all Division Sales Managers to achieve best representation of Williams Homes and standardization.
• Attend all weekly division management and Capital Partners meetings and provide updates.

Skills

* Required skills