Director, Product Management

About This Role

Lead product management for educational technology solutions, focusing on the company's Learning Management System (LMS) and data ecosystem. The Director will coordinate a team of Product Managers and collaborate with software development managers to deliver world-class products and services to customers.

Responsibilities

• Leverage expertise in admissions and student success trends, generating thought leadership content and presentations at conferences and customer meetings
• Maintain active awareness of market, competitive trends, relevant drivers, and domain topics in higher education enrollment management
• Serve as a subject matter expert for LMS products, evangelizing product vision internally and externally
• Work closely with data science, product design, engineering, QA, marketing, sales, and support teams to contribute to product delivery
• Work with Product Managers to cultivate viable roadmaps with milestones aligned to customer challenges
• Create and/or guide the execution of strategies designed to achieve company-wide and Product Organization objectives
• Inform executive-level decision-making through the collection and reporting of appropriate metrics and data
• Ensure product managers progress in their practices, coaching them to develop expertise in higher education practices and data-driven design
• Work with product area leadership to inform and manage budgeting and strategic planning
• Attend to the individual needs and career growth paths of assigned employees

Requirements

• Bachelor’s degree
• 10-12 years of experience in commercial software product management or relevant industry experience
• Experience working with Agile development teams
• Demonstrated ability to lead multi-disciplinary teams, including building collaboration and consensus
• Demonstrated ability to effectively work through conflict to meet objectives and maintain strong relationships
• Demonstrated ability to effectively deal with ambiguity/autonomy and capable of making sound business decisions
• Excellent written, communication, and presentation skills
• Strong strategic thinking
• Business acumen and proficiency with quantitative business analysis techniques
• Strong understanding of web-based technologies and related design concepts
• Strong customer and student empathy
• Passion for education
• Fluency in written and spoken English

Qualifications

• Bachelor’s degree
• 10-12 years of experience in commercial software product management or relevant industry experience

Nice to Have

• Advanced Degree
• Experience with LMS platform
• Familiarity with postsecondary and secondary education markets

Skills

* Required skills