Director Pre-Sales Loyalty Consultant

About This Role

Lead pre-sales efforts for loyalty consulting, shaping client engagement strategies and helping brands build relationships with customers through data-driven approaches. Identify and manage enterprise client needs, define IT requirements, and conduct product presentations and demos.

Responsibilities

• Identify, manage and address enterprise customer's needs in marketing, loyalty, and customer engagement
• Define IT requirements based on business objectives
• Plan, prepare, and conduct presentations and product demos for clients
• Prepare quotes and proposals with other Comarch departments
• Travel extensively worldwide
• Negotiate contracts
• Co-operate with the product team to drive innovation and change on product roadmaps
• Report to the Consulting Director Loyalty Solutions

Requirements

• Strong knowledge and understanding of marketing practices in consumer markets and loyalty marketing
• Strong initiative, results-oriented, and well-proven influencing/impact skills
• Strong understanding of product offering, USP, and pitch
• Communicative, customer-focused, success-oriented, and strong presentation skills
• Very good understanding of marketing strategies and software in the field of loyalty programs
• Problem-solving attitude and strong analytical skills
• Entrepreneurial spirit to work independently and take responsibility
• Awareness of newest marketing trends and how to utilize them
• Ability to work under pressure, meet deadlines, and accept responsibility
• Strong customer relationship skills, problem resolution, and improved efficiencies and productivity
• Excellent verbal and written communication skills
• Charisma, optimism, team spirit, patience, confidence, and determination

Benefits