Director of Product (Technical)

About This Role

This Director of Product (Technical) role involves owning the end-to-end delivery of the telehealth platform. The role focuses on translating product ideas into scoped requirements, validating technical solutions, and driving software delivery into production.

Responsibilities

• Define and maintain the product roadmap aligned with company strategy, operational realities, and technical constraints
• Identify and prioritize improvements to patient experience, provider workflows, and internal operations
• Use data, stakeholder input, and system-level understanding to guide tradeoffs and sequencing
• Own the full product delivery lifecycle, from discovery and requirements definition through build, launch, and iteration
• Act as the program manager for complex initiatives, coordinating scope, timelines, dependencies, and cross-team execution
• Translate clinical, regulatory, and operational needs into clear product requirements, user stories, and acceptance criteria
• Partner closely with Engineering to validate solution approaches, ensure requirements are buildable, and drive high-quality, on-time delivery
• Serve as the primary interface between business stakeholders and Engineering
• Evaluate where and how AI capabilities should be embedded within products based on operational needs, technical feasibility, and measurable value
• Define and track product success metrics including adoption, utilization, operational efficiency, and clinical outcomes

Requirements

• 8+ years of product management experience
• Demonstrated success owning the delivery of complex, technical software products
• Strong ability to scope requirements, validate solutions, and drive execution with engineering teams
• Comfortable operating as a technical product manager and program owner
• Experience evaluating and integrating third-party platforms or AI-enabled services into custom software
• Excellent communication, prioritization, and decision-making skills in ambiguous environments

Qualifications

• 8+ years of product management experience, ideally in digital health or regulated software environments

Nice to Have

• Experience in digital health or regulated software environments