Director of Engineering, Growth

About This Role

Lead Engineering teams within the Growth pillar, focusing on driving long-term user retention, engagement, and sustainable consumer growth for Fetch's loyalty program and core engagement mechanics. This role involves managing multiple teams and managers, partnering with cross-functional leaders, and ensuring the technical delivery of high-volume, scalable platforms.

Responsibilities

• Lead, coach, and develop multiple teams of software engineers, including direct management of ICs and a manager.
• Set clear expectations, provide regular feedback, and support career growth for engineers and managers.
• Own technical delivery for Growth initiatives, ensuring predictable execution and high-quality outcomes.
• Translate company-level growth goals into clear technical plans, milestones, and measurable results.
• Partner closely with Product and Growth Marketing to shape roadmaps and define success metrics.
• Represent Engineering in cross-functional and executive growth discussions.
• Guide system design, architecture, and technical decision-making across loyalty and engagement platforms.
• Ensure systems are scalable, reliable, observable, and resilient under high user volume.
• Balance rapid experimentation with long-term technical health and operational excellence.
• Improve team processes, reduce operational overhead, and drive continuous improvement.
• Communicate progress, risks, and tradeoffs clearly to stakeholders and leadership.
• Foster a culture of ownership, urgency, accountability, and measurable outcomes.
• Support engineers in using AI-assisted tools to improve development velocity, documentation, and code quality.

Requirements

• 5+ years of experience managing software engineers, including managing other managers
• Experience leading organizations of 10+ engineers across multiple teams
• Strong technical background in backend systems, distributed systems, or mobile platform infrastructure
• Experience delivering customer-facing products at scale
• Proven track record of driving measurable business outcomes through engineering execution
• Ability to evaluate system design, architecture, and technical tradeoffs
• Experience partnering closely with Product and cross-functional stakeholders
• Commitment to engineering best practices, including testing, observability, and incident management
• Ability to leverage AI tools to support engineering productivity, code quality, and team efficiency

Qualifications

• 5+ years of experience managing software engineers, including managing other managers; experience leading organizations of 10+ engineers.

Nice to Have

• Experience working on growth, retention, loyalty, marketplace, or monetization systems
• Experience driving consumer mobile app user growth at scale
• Familiarity with experimentation frameworks and analytics pipelines
• Experience supporting high-throughput, low-latency services
• Prior experience scaling teams or systems through periods of rapid growth
• Strong programming background in Go, Java, or similar backend languages
• Ability to translate complex technical concepts into clear explanations for non-technical partners

Skills

* Required skills

Benefits