Director of Catering & Conference Services

About This Role

Lead and elevate all aspects of event sales, planning, execution, and post-event evaluation for catering, conference services, and private events at Midland Country Club.

Responsibilities

• Provide overall leadership and direction for all catering, conference services and private event operations.
• Serve as the primary point of contact for members and clients throughout the entire event lifecycle.
• Actively sell and promote the Club's event spaces and services, maximizing revenue.
• Develop detailed event proposals, contracts, menus and pricing in collaboration with culinary and food & beverage leadership.
• Lead all BEO development, review and distribution processes to ensure clear communication, accuracy and flawless execution.
• Coordinate closely with the Executive Chef, culinary team and service leadership for menu alignment, timing, staffing and presentation.
• Oversee event logistics including room setup, audiovisual needs, décor coordination, staffing plans and service flow.
• Maintain a strong on-site presence during events to oversee execution, troubleshoot issues and ensure exceptional guest satisfaction.
• Establish and maintain event service standards, timelines and operating procedures.
• Manage event-related budgets, revenue forecasting and expense control.
• Lead, train and develop the catering and conference services team.
• Conduct post-event evaluations and solicit member/client feedback.
• Collaborate on long-term event strategies, space utilization, capital needs and service enhancements.

Requirements

• Minimum of 5–8 years of progressive experience in catering, conference services or event management
• Demonstrated success managing high-volume, high-touch events with complex logistics and elevated service expectations
• Strong sales acumen with experience in event pricing, contract negotiation and revenue optimization
• Proven ability to lead cross-functional teams and coordinate seamlessly between front-of-house, culinary and operational departments
• Exceptional organizational skills with strong attention to detail and the ability to manage multiple events simultaneously
• Excellent communication and interpersonal skills; polished, professional and member-focused
• Ability to remain calm, flexible and solution-oriented in a fast-paced, event-driven environment
• Proficiency with event management systems, POS platforms and basic financial reporting
• Warm, confident and service-minded leadership style with a genuine passion for hospitality and relationship building

Qualifications

• Minimum of 5–8 years of progressive experience in catering, conference services or event management, preferably within a private club, luxury hotel or high-end hospitality environment.

Nice to Have

• Experience within a private club, luxury hotel or high-end hospitality environment
• Experience with Club Essentials

Skills

* Required skills

Benefits