Director, Claims - Civil HQ

About This Role

This role involves overseeing and directing a team of claims professionals, managing a comprehensive portfolio of civil construction clients' large and complex claims. The Director will lead investigations, litigation oversight, and strategic direction for various insurance claims.

Responsibilities

• Manage complex and high exposure insurable claims across all lines of business specific to civil construction
• Provide direction of work, assign claims, and serve as regional escalation point for Insurance and Claims teams
• Lead investigation of high-risk claims, gather data, prepare claim submission, and identify potentially fraudulent claims
• Analyze loss data and make recommendations for claim settlement and reserves to client leadership and key stakeholders
• Oversee settlement of claims up to permitted settlement authority
• Lead and strategize litigation oversight, strategy, and direction with clients’ leadership and Legal department
• Review legal strategy and documents produced for litigation and mediation statements
• Attend trials, mediations, and arbitrations as required
• Actively participate in and provide thorough and reliable guidance to claims and insurance teams for crisis response
• Participate in content development and facilitation for claims related training for stakeholders

Requirements

• 10+ years of experience in insurance, risk management, or claims with concentration on the construction industry
• Experience working with general liability, builders’ risk, professional liability, pollution and workers’ compensation claims
• Knowledge of jurisdictional tort laws and regulations associated with assigned region
• Seasoned negotiation and influencing skills
• Strong understanding of contracts and insurance documents
• Proficient in Microsoft Office suite and insurance-based risk management information systems

Qualifications

• Bachelor’s Degree from an accredited program in Insurance, Risk Management, Finance, Business Administration, or related field of study
• Minimum of 10 years of experience in Insurance, Risk Management, or Claims with concentration on construction industry

Nice to Have

• Construction industry (civil is a plus) or related risk management experience
• OSHA knowledge and experience

Skills

* Required skills

Certifications